999g Responsible Gaming — Your Safety Is Our Priority
Gaming should be an enjoyable experience. 999g is committed to helping you set the right limits and play in a controlled way.
Why Responsible Gaming Matters
Online gaming can be a great source of entertainment and excitement. But like any form of recreation, it is important to enjoy it responsibly. 999g believes every player deserves a safe, controlled, and enjoyable gaming environment.
We believe gaming should always be a source of entertainment — not a tool for relieving life's pressures, a source of income, or a solution to financial problems. That is why we have developed various tools and policies to help every member play responsibly.
Age Restriction: 999g is for players aged 21 and above only. Account creation or gaming by minors is strictly prohibited.
Our Protection Tools
999g provides several tools to help you stay in control of your gaming. Using these tools, you can keep your gaming experience enjoyable at all times.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit on your account. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait 24 hours.
Time-Out
If you feel you need a short break, you can take a time-out ranging from 1 day up to 6 weeks. During this period, you will not be able to access any game or place a bet.
Self-Exclusion
If you feel you need a longer break, choose the self-exclusion option. Your account will be completely closed for the set period — from 3 months up to permanently.
Bet Limit
Set your own limit on how much you can bet in each session. This is effective for enjoying gaming within your budget and avoiding overspending.
Reality Check
At set intervals, a reminder will notify you how long you have been playing and how much you have spent. This helps you stay aware while gaming.
Support Team
If you have any concerns about gaming, get 24/7 support from 999g via live chat or email. Our team is always ready to assist in Bengali.
How to Use the Tools
Log In to Your Account
Go to the 999g login page and access your account.
Open Account Settings
Click the profile icon and go to the "Responsible Gaming" section.
Choose Your Preferred Limits
Set whichever you need — deposit limit, time-out, or self-exclusion.
Get Help from Support
If you have any issues, contact us via live chat or at [email protected].
Warning Signs of Problem Gambling
If you notice any of the signs below, please seek help. We do not judge — we only support.
- Repeatedly trying to play to recover money you have lost
- Borrowing money from family or friends for gaming
- Trying to stop gaming but failing to do so
- Lying about or hiding your gaming
- Neglecting daily tasks and responsibilities to spend time gaming
- Feeling restless or mentally uncomfortable when unable to game
- Seeing gaming as a solution to financial problems
999g's Responsible Gaming Principles
Play for Entertainment
Always think of gaming as a form of entertainment. Only bet what you can afford to lose without it affecting your daily life. Every game at 999g is for enjoyment — not for earning income.
Set a Budget
Before you play, decide how much you are willing to spend. Stay within that budget. Use 999g's deposit limit feature to make this even easier.
Take Breaks
Instead of playing for long stretches at a time, take breaks in between. Regular breaks keep you refreshed and help you make better decisions.
Protect Minors
Never share your device or account with children or minors. 999g is for players aged 21 and above only.
More About Self-Exclusion
Self-exclusion is an important protection tool that helps you keep yourself away from all gaming activity on 999g for a set period. If you feel gaming is going beyond your control, you should choose this option.
Self-exclusion periods: 3 months, 6 months, 1 year, or permanently. During this time you will not receive any promotional messages either. After the period ends, your account will not be reactivated automatically — you will need to consciously reactivate it yourself.
Please note: Once self-exclusion begins, it cannot be cancelled before the set period ends. Make this decision carefully.
To set up self-exclusion, go to your account settings or contact our support team directly via live chat. Support email: [email protected]
Need help?
If you have any concerns about gaming, our support team is always here for you.
Live Chat — Available 24/7
Support available in Bengali and English
Questions About Responsible Gaming
Play safe, play with joy
Start gaming at 999g responsibly. Use our protection tools and our support team is always ready to help with anything you need.